I often reflect on the point in my career when I was promoted to a position reporting to the Vice Chairman of one of the largest insurance companies in the world. I was so excited to be a senior person “in charge” at a young stage of my career. However, I began to notice, in the first couple of weeks, that people who used to just drop in to my office no longer stopped by.

It’s the quest of many working people – work hard, do a good job and get promoted someday so you can be the boss. It’s the reward in most corporate cultures, to climb the ladder and be in charge. If most of us get to the top by climbing our way there, how come we forget what it’s like to be down in the ranks?

People erroneously use the terms “excellent” and “exceptional” synonymously, but the two differ. “Excellent” implies a distinction from others but not necessarily rarity. For example, one might comment that a fourth-grade pianist is excellent, but she might be one of many in her class who shares the honor.

Joey Reiman

There’s a new leader in town and he is lighting it up. Meet the brightest light in your company— your new CEO or Chief Energy Officer. No skill will be more important for tomorrow’s leaders than the ability to generate and mobilize the energy of his workforce into a life force. That’s because energized people are turned on by what they do.

Scott McKain

The more I research it, the more obvious it becomes. Bad businesses – regardless of the industry or size, from Wall Street to Main Street – do not have customers who are raving fans. How do you connect with customers in a profound manner, regardless of the size of your business? You have to create distinction in your marketplace.

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