Blank Swan events such as the COVID-19 pandemic force leaders to step back and then step up. As the crisis swept the globe, skilled leaders evaluated the situation and were able to recognize the system-based impact of their focus, behaviors, and actions. They were able to turn anxiety into opportunities and focus on outcomes rather than obstacles.
A Wiredarticle once dubbed innovation “the most important and overused word in America.” And, still today, it seems that the more we say the word, the less we actually do it. But it doesn’t have to be that way.