I really like Dilbert— Scott Adams’ dry take on the ins and outs of corporate life always makes me laugh. Not long ago Adams did a series on mentoring, where engineer Wally seeks out the company’s CEO and asks him to be his mentor. “Yes I will!” the CEO replies. “You are wise to ask because it shows you have the drive to succeed.”

There is a new trend of employee scheduling that is sweeping through various industries at the present time.  That is the practice of Just-in-Time scheduling.  It is particularly concentrated in restaurants, hotels, and retail outlets, but will probably be spreading to other industries soon. 

The strategic planning review meeting started on a downbeat note. “We just lost Acme, our biggest customer. How could this happen?” Fred, the CEO of what I’ll call Precision Manufacturing, was more sad than angry. “Acme always gave us a positive review in our annual survey. We visit them at least monthly. How could this possibly happen?”

Since there are only four reasons an established, satisfied customer will switch vendors, I said, “Let’s see if we can figure it out.”

the ceo magazine, mergers and acquisitions,

We’ve all heard the doom and gloom statistics about mergers and acquisition. Even those that don’t move the financials to the wrong side of zero often fail to delight shareholders and stakeholders. Poor evaluation procedures take part of the blame—but only part. A failure to carefully plan for the integration has some culpability too. In the heat of finalizing the deal, integration is often left until the last minute or ignored entirely. To avoid the traps of integration, start by analyzing the Five Essential Traits for Successful M & A: vision, financial synergy, operations, talent, and culture.

BRAND

~~I was recently asked a common question during a Q&A. “What is a brand?” Believe it or not, I get asked this question all the time, simply because the word “brand” carries with it many different definitions. Depending on what one does for a living, what they’ve heard, what they’ve learned, or how they perceive their own “brand” the word has different meanings to different people. Some common definitions of brand are: a logo; a company; a product; a jingle; a trademark. Others think branding is advertising and marketing.

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