Matt Miller, Author, D&O Insurance and Why Your Startup Needs It

Directors & Officers (D&O) insurance is designed to protect companies and their directors and officers from lawsuits that could possibly arise as a result of actions or decisions of their board members and other leaders representing the company. Breach of fiduciary duty, and failure to comply with government regulations are some of the common examples of why companies need a quality D&O policy.

People put up with a lot of quirks in their leaders and coworkers just to reduce the drama and keep the peace. But lack of sincerity grates on the nerves. It’s like trying to satisfy hunger with cotton candy.

Two good questions to ask yourself periodically: What communication sound insincere? How can I become more inspiring and encouraging in the way I interact? Here’s a starter list:

Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever.

Why does one listener consider a comment “over-the-top” disrespectful, while another listener interprets the same remark as just “firm,” straightforward, even prudent?  Why does one media outlet report a politician’s statement as a huge blunder, while another outlet reports the same comment as appropriate and even justified? 

Few people admit to poor communication habits—much less habits that can cost them a promotion, a job, or a deal. Yet we’ve all seen the following bad habits in colleagues from time to time—and for some, they occur on a daily basis.  Guard against letting these creep into your own interactions with staff, peers, or partners:

10 Poor Leadership Communication Habits

1. Abrupt Topic Changes

Jason, an executive client, shared his new year’s goal with me:  “I want to become a more inspiring speaker so that my employees really catch the vision for this upcoming year and get engaged.”

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