Robert D. Smith

Nearly 40 years ago, I learned the one business lesson that became the foundation of every success I’ve ever enjoyed.

I was out of college for the summer and working as a door-to-door educational material salesman for the Southwestern Company. Believe me when I tell you that there is no better introduction to the feeling of rejection than having a door slammed in your face over…and over…and over again.

Jim Leighton

Organizations and individuals that create lasting change share one common trait and it’s grit. Grit is having a resilient attitude in the face of failure or despair. It means enduring years of obscurity and hard work without reaping the immediate payoff.

Grit brings to mind pictures of the old American frontier, of pioneers and their resolve. It also evokes images of mountaineers and extreme sports junkies rising to the top of their game, some even dying to get there. It’s the stuff of injuries, setbacks, and hard knocks.

First know that I am honored to have earned a Wharton MBA. Wharton is the most intellectually stimulating place that I have ever been. However, as an entrepreneur sometimes I hide the fact that I have a Wharton MBA. Why? As a starter, Poets & Quants reveals that 16.8% of Wharton MBA applicants were admitted to the school in 2012. Given this acceptance rate as ‘average,’ a typical MBA class size of 800 means that 4,762 business people applied, 800 were accepted (ignoring admitted non attendees), and  3,962 MBA applicants were rejected.

Say what you will about Tim Tebow, believe what you want to believe about him because I am not here to sell you on him. I am here to talk about a lesson that became painfully apparent for those watching when he was cut by the New York Jets this off season. It is a lesson to which those of us in the corporate world should pay close attention.

In a recent study by Price Water House Coopers, 53% of CEO’s said that they see a lack of skills as a major challenge facing their organization. So, what’s being done about this? Has your organization made any significant changes to help up –skill your employees? Are you investing dollars in the learning and development functions? Or are you hoping that benign neglect will eventually work for you and that the university system will start pumping out more highly qualified employees than ever?

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