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Is Communication an Asset or a Liability on Your Balance Sheet?

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Dianna Booher |
Management |
Tue, 01/20/2015 - 23:46

In survey after survey, “communication” makes the top 3 list: why marriages end, why mergers don’t work, why management has difficulty leading employees through change, why employees leave an organization, why customers stop doing business with a firm.

Or, on the positive side, great communication is why marriages work, mergers go smoothly, employees embrace change, employees love their job and their boss, and why customers rave about the customer service where they do business.

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The Door is Always Open - or is it?

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Brian Ray |
Leadership - Management - Business Ops. |
Mon, 01/19/2015 - 05:41

Across the corporate world these days, many companies have the walls of their respective locations plastered with various positive statements regarding how upstanding their values are, that their employees matter, etc. In particular, many companies now claim to have an “Open Door” policy when it comes to issue resolution and/or the presentation of ideas. However, in many cases this policy truly exists on a superficial level only, with the sad truth being that these so-called “empowering” programs are merely an exercise of smoke & mirrors to make operations appear better to the outside

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Perceptual Reality

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Scott Deming |
Strategy - Small Business - Entrepreneurship - Leadership - Management - Sales - Marketing |
Thu, 01/15/2015 - 18:25

Cat seeing himself as a lion in a mirror

One of the “realities” I’ve discovered through the years of business ownership, consulting and speaking, is that the customer or client rarely sees you as YOU see you. This is known as Perceptual Reality. In his book Magical Worlds of the Wizard of Ads, Roy H. Williams defines Perceptual Reality as our imagination. We spend a great deal of time there, and while there we create ideas and perceptions of ourselves that simply are not true or real.

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Five Not Always Steps to Achieving Your Goals

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Michael MacNair |
Strategy - Entrepreneurship - Management |
Thu, 01/15/2015 - 09:09

None of this is going to seem like rocket science, but if you are like me making sure these items are clear and in place is the key to accomplishing an amazing future. When I do these four things well, my goals are realized. Can you get better at these?

1. Goal clarity. What are your goals? Are they somewhere in writing and SMART (Specific, Measurable, Achieveable, Realistic, and Timely)? It seems easy and logical but it is amazing how few do it. When you do, they get clear, real, and in your head.

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Creating a Succession Plan: Tips for CEOs

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Guest Blogger |
Management |
Fri, 01/09/2015 - 23:00

Mark Doyle, Partner, Tredway Lumsdaine & Doyle LLP

Communication is key when building a lasting business strategy. CEOs know this to be true, and the most successful among them will establish a clear, concise and compelling plan to accomplish their goals. Once those goals are met however, it is surprising how many business leaders drop the ball when building – and communicating – an effective succession plan.