emotional intelligence coaching

There is one thing you need to understand to be a great coach: Emotions drive behavior. Sounds obvious, but many leaders and coaches I work with don’t understand this. Most people try to coach, lead, influence (and parent) behaviors.  As a new leader and coach early in my career, I too was focused on coaching behaviors.

People put up with a lot of quirks in their leaders and coworkers just to reduce the drama and keep the peace. But lack of sincerity grates on the nerves. It’s like trying to satisfy hunger with cotton candy.

Two good questions to ask yourself periodically: What communication sound insincere? How can I become more inspiring and encouraging in the way I interact? Here’s a starter list:

Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever.

Why does one listener consider a comment “over-the-top” disrespectful, while another listener interprets the same remark as just “firm,” straightforward, even prudent?  Why does one media outlet report a politician’s statement as a huge blunder, while another outlet reports the same comment as appropriate and even justified? 

Jason, an executive client, shared his new year’s goal with me:  “I want to become a more inspiring speaker so that my employees really catch the vision for this upcoming year and get engaged.”

Piles of applications and résumés represent time to sort through applicants, attempting to match a position with a person’s expertise and skills. It would be so much faster if the unsuitable job applicants walked in with a label on their forehead: “Reject.” Then you could spend time with the best qualified candidates.

The top candidates have unique qualifications, while the worst candidates share common flaws. Here are the glaring warning signs that will help you short-circuit those time-wasting interviews in the hiring process and move on to the top talent quickly.

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