Everyone's Blog in Small Business | The CEO Magazine Blog

Welcome Guest Log in / Register

How Often Do You Laugh as the Leader at Work?

0comment

Dianna Booher |
Small Business - Entrepreneurship - Leadership - Management |
Tue, 02/09/2016 - 22:29

The first day I sauntered into Miss Amos’s English class, I was scared. Not because of the subject or because this was my first day in a big city school—I was startled by her face. My first thought: Did some terrible disease do this to her?

Read more about How Often Do You Laugh as the Leader at Work?
Log in or register to post comments

Can Small Businesses Roll Out the Red Carpet for Customers?

3comment

Guest Blogger |
Small Business - Management |
Tue, 02/09/2016 - 21:19

Donna Cutting, Author, 501 Ways to Roll Out the Red Carpet for Your Customers

Smart small business owners know that when you roll out the red carpet for your customers it means repeat business, and referrals. However, how can you give champagne-style service when you’ve got a beer budget.

Delivering red carpet customer service does not have to break the bank.

Read more about Can Small Businesses Roll Out the Red Carpet for Customers?
3 comments
Log in or register to post comments

Top Ten Networking Tips for 2016

1comment

Devora Zack |
Small Business - Entrepreneurship - Leadership - Management |
Tue, 02/02/2016 - 21:53

Many business leaders resolve to jump-start their networking game in the New Year, a resolution more often than not accompanied by a vague sense of dread.

Question: Why do so many of us dislike the concept of networking?

Answer: Networking has a reputation as a manipulative, self-serving, ineffectual, sleazy endeavor involving hard sells and soft cheese.

Read more about Top Ten Networking Tips for 2016
1 comment
Log in or register to post comments

Take a Lesson

0comment

Cynthia Kay |
Small Business |
Thu, 01/21/2016 - 20:19

Do you sometimes feel like the person or organization that you are buying from acts like they are doing you a favor? I do. You go into a store and literally have to tackle someone to help you. You call a company and don't get a call back for days. You get the distinct impression that you are an inconvenience rather than a customer. We have all had those experiences. Several recent events have caused me to think about this whole area we call “customer service” or the now popular term “customer experience.”

Read more about Take a Lesson
Log in or register to post comments

Be it Resolved

0comment

Cynthia Kay |
Small Business |
Fri, 01/08/2016 - 21:02

I am not much for resolutions. But, in the spirit of the New Year I would like to offer one that makes a lot of sense for small business owners. First, here is a little history. Over many years small business owners have been working to get some certainty about tax credits and deductions. Some will know this as “tax extenders” others might know Section 179 expensing. Essentially, small business owners have been working to try and get Congress to make some of the provisions permanent or to at least get multi-year extensions.