Stories and lessons from the struggle and success of those who have realized their entrepreneurial dreams whether as first timers or veterans.

Tips from a “Disruptor” CEO

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the ceo magazine, innovation,
Derek Ting, CEO, TextNow

Everyone is talking about disruptors – companies or individuals that are identifying a gap in an industry and filling it in a new or unique way. This is the very nature of business success since the beginning.  Still, people always ask me if I set out to disrupt the traditional wireless business when I first thought about creating my company, TextNow.  The truth is that sounds cooler than the reality.  Here are some lessons I’ve learned as all the cliché terms – “tech CEO,” “millennial CEO,” and “wireless industry disruptor”:

5 Strategies for Beating the Fear of Rejection

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the ceo magazine, sales,
Shari Levitin, Author, Speaker & CEO, Shari Levitin Group

1. Go for the standing ovation every time.

The ultimate downfall for most business people is their inability to handle rejection. But if you’re going to make it as an entrepreneur, you have to be able to take rejection… lots of it. My mentor told me a long time ago to count the number of “no’s” I get and realize that each “no” simply moves you closer to a “yes.”

“Give each pitch your best shot each time,” he told me. “Never take a shortcut.”

Are You Unintentionally Cutting Off Customer Communication?

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Forget all the blather about how companies love their customers. It’s just talk. I’m convinced that 90 out of 100 organizations simply tolerate customers. Their customers represent only a means to profit, and that message comes through loud and clear to those callers all too often.

Five recent examples from my own experience illustrate the point all too well:

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