Improve and optimize the ongoing recurring processes that run your business.

Alyssa Rapp, Author Leadership & Life Hacks: Insights from a Mom, Wife, Entrepreneur & Executive. 

Good times come with this certainty: They never last.

For businesses, that means formidable challenges (a weak economy, new competition, a sea change in the marketplace) are always just around the corner, and unprepared business leaders face the potential for disaster.

I am professional speaker and after my speeches, people often share stories about their leaders: both the good and the bad. At a recent keynote, I was surprised at the number of positive stories people were telling me about thier CEO. They built a picture of a leader who had led an amazing turnaround in culture and performance.

I definitely made my share of bad hires in the early days as a business owner: The salesperson who never made a sale. The admin who stole our software for her sideline business. The marketing rep who continually fell asleep at her desk and did her personal errands while out of the office on “company business.”

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