The people part of business operations.

the ceo magazine, succession planning
Mark Doyle, Partner, Tredway Lumsdaine & Doyle LLP

Communication is key when building a lasting business strategy. CEOs know this to be true, and the most successful among them will establish a clear, concise and compelling plan to accomplish their goals. Once those goals are met however, it is surprising how many business leaders drop the ball when building – and communicating – an effective succession plan.

I recently gave a talk on the chemistry of strategy to the CEO Club of Boston. The talk was scheduled to start at 10 a.m. and to finish no later than 11 a.m. I’ve devoted the last forty years to this topic, so I could have talked for hours. But I didn’t. Why? Because I knew the people in the audience had planned their day around the meeting finishing on time. Many attendees had made commitments for later in the day -- follow-up telephone calls, other meetings, and delivery of projects they had committed to finish that day.

the ceo magazine, productivity,
Gary Morais, CEO, Bottom Line Results

            The 80/20 Rule has long been an axiom for executives who tend to apply it to nearly every aspect of their businesses. The Rule postulates that 80 percent of results stem from 20 percent of activities; e.g. 80 percent of sales revenue is generated by 20 percent of the sales team—a soft metric for projecting the quality of workforce output.

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