The people part of business operations.

Great Innovation Leaders Mine Freedom

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the ceo magazine, business management,
Chip R. Bell

Great innovative service leaders view freedom as a crucial characteristic to cultivate ingenuity and creativity.  Consider three of the most innovative service cultures—Zappos, Nordstrom and Ritz-Carlton Hotels—and you will discover each is a wellspring of employee freedom.  One of Zappos’ core values is “create fun and a little weirdness.” Nordstrom tells employees their only rule: “Use your good judgment in all situations.”  And, a core Ritz-Carlton Hotel value is:  “I am empowered to create unique, memorable and personal experiences for our guests.”  Nurturing freedom is a lot like mining.

Six Steps to Selecting the Perfect Staffing Partner

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the ceo magazine, business management,
Ajay Kaul, Managing Partner, AgreeYa Solutions

The workplace is always evolving which requires flexibility on the part of business leaders. Often, projects arise that require more manpower than a firm can manage, or a specialized skill set outside the scope of the company’s capabilities. When these projects are slated with a short-term project timeline, business leaders are faced with the question of how to appropriately staff the project. Do they overload the current workforce in order to control costs? Or look for an outside hire to provide subject-matter expertise.

How Depression Can Destroy Your Business

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the ceo magazine, executive health
Michael Friedman, Ph.D.

The tragic death of Robin Williams has brought international attention to the devastating effects of depression. More and more people are becoming aware that depression is not simply being in a “bad mood,” but rather a serious mental disorder associated with intense suffering, loss of functioning and, in the most severe and tragic cases, death. As a result, the World Health Organization is calling depression a “global public health concern.” Depression is rated as the second leading cause of overall disability worldwide, and one of the most insidious ways that it causes damage is through loss of work productivity. Understanding and managing depression is crucial to creating a strong corporate culture, and should be a top concern of every employer.

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