The people part of business operations.

ceo magazine mental health
Barbara Jaurequi, MS, LMFT, MAC

Why certain employees are “really difficult” to deal with isn’t always clear. Some are simply annoying or interpersonally inept. However, some difficult employees may be legitimately mentally ill and in need of professional intervention.

Consider that, according to the National Association of Mental Health, incidences of mental illness in the workplace are not uncommon. The NAMH reports that an estimated 26.2 percent of Americans ages 18 and older — about one in four adults — suffer from a diagnosable mental disorder in a given year. Many of these disorders can cause the sufferers to demonstrate symptoms remarkably similar to the personal traits of someone who is simply obnoxious.

ceo magazine office politics
Jack Godwin

What’s the key to managing office politics? It’s like the “broken window” theory of police work, which involves fixing problems when they are small—repairing broken windows and cleaning up litter—to reduce vandalism. The idea is that one broken window sends a signal that nobody cares, and nobody will care about another one.

ceo magazine
Bobby Campbell Founder & CEO, 3 Interactive and Adkarma

Ten years ago, I took two big risks: I founded my first digital media startup company and became a volunteer firefighter. It was a difficult decision at the time. At the same time I was launching my first company, I was making a commitment to one of the most highly regarded volunteer firefighting organizations in the country. I found that becoming a firefighter helped me become a more effective CEO and disruptive entrepreneur.

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