The people part of business operations.

Gary C. Smith

Every business has problem inventory; items sitting in a storeroom or warehouse with little or no chance of ever being sold. But a growing number of businesses are taking advantage of an IRS regulation that lets them turn that merchandise into a federal income tax deduction by donating it to charity.

Jim Alampi

The single most critical leadership skill in growing companies is delegation. The absence of this skill in the CEO or at the executive team level causes more companies to get “stuck” than any other behavior. In a startup, being a hands-on executive is a useful characteristic, but once the number of people in a company grows, organizational complexity grows too. In order to take your company to the next level of growth, you must become a skillful delegator. 

Colin D. Baird, Vice President, Sullivan Curtis Monroe

Executives I speak with are interested in learning more about how Dr. W. Edwards Deming from M.I.T., and Dr. Taichi Ohno transformed Toyota Motor Corp (TMC) from a small fledgling automatic loom company in 1924, into one of the world's most efficient, and profitable automotive companies in 2013. Toyota also maintains some of the highest levels of employee engagement in the business while maintaining the highest inventory turns, so how do they do it?

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