The people part of business operations.

the ceo magazine, succession planning,
J. Benjamin English, Partner, Hirschler Fleischer

Regardless of their industry, chief executive officers inevitably confront the need to transition ownership and management of their business to others. Whatever form this transition takes — to the next generation in a family business, to a management team buying out the owner or to a third-party buyer — it involves a new set of risks and opportunities that differ from those encountered in normal operations. A CEO must be prepared to meet these challenges through a process of succession planning.

the ceo magazine, collaboration,
Karen Gordon, CEO, 5 Dynamics

What does neuroscience have to do with cooperation and collaboration? In a word, everything. The brain is made up of neural pathways that are composed of bundles of neurons, many of which were forged early in life. Scientists used to believe that these pathways were frozen by age 25, but they now know that isn’t true. Your early brain development does influence the way you look at the world, process information, and connect with others, but with sustained and consistent practice, your brain can create new neural pathways. It starts by understanding your unique brain roadmap.

the ceo magazine, customer experience,
Chip R. Bell, Author, Kaleidoscope:  Delivering Innovative Service That Sparkles

Growing up on a cattle farm is a chance to see both the promise and perils of freedom.  For months cows leisurely graze, sleep in the shade, and drink water from a nearby pond.  In the winter when there is no grass, bales of hay are delivered to their “doorstep.”  But, when the time comes for cows to be transported to market, herding can become a bit of a challenge.  It starts out rather peaceful; but, as cows are moved from the open pasture into small holding pens and then forced to go up a loading shoot and onto the truck, it requires electric prods to convert their revolt into compliance.

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