The people part of business operations.

the ceo magazine, communication,
Jack Litewka, Author, The Sophisticated Manager

What circumstance is equally irksome to internal staff and external customers, business partners, and shareholders?

The answer:  Being blind-sided by new policies, new circumstances, changes in plans, and so forth. 

If your company does not have a near-term, mid-term, and long-term communications plan, it cannot have a Communications Strategy.

the ceo magazine,  crisis management,
Jeffrey Hayzlett

Crisis communications affects everyone – big and small companies alike. In the past few years, we’ve seen major brands go through a number of crises – from Sea World’s backlash from the movie “Blackfish,” to Chipotle closing some stores due to E.coli concerns, to industry giants like Wells Fargo and their fraudulent accounts scandal.

The thing about crisis communications is it doesn’t matter how big or small your company is, you can’t ignore crisis communication. It affects everyone at some point; the only difference is how it affects everyone.

the ceo magazine,  business management,
Rex Conner, Lead Partner & Owner, Mager Consortium

The oil & gas industry is just one of many examples of what they call “the big crew change.” They are in the second year of a 7-year stretch in which they are losing 50% of their petro-technical professionals to retirement. If losing a key person or a key group of people is what keeps you up at night, there is a solution for that.

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