Everything you need to know about setting up, managing and growing small businesses. Veterans, as well as newbies share their stories and valuable lessons.

Learning What Leadership Is NOT

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Leadership has been the tip of everyone’s tongue of the last decade. From convention keynoters, to coaches, to political pundits, everyone insists they want a cadre of leaders to carry out their mission.

So for all the talk, techniques, training, and tips on the leadership topic, you’d think managers, executives, and professionals at all levels would have the concept down pat by now.  Not so.  A few are still off track.

Leadership Defined: It’s NOT a Position

Supplier or Advisor?

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This past week I had two very different interactions that caused me to think about how my business interacts with customers. The two customers have some common characteristics. They are both successful organizations with dedicated staffs and competent CEOs. But there are big differences in the way they work with outside resources. Customer #1 is open to new ideas. If we offer suggestions about how to improve a project they listen. If we advise against a course of action they weigh the advice. Admittedly, they don’t always take it but it is considered.

Survey Says...

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If you knew you were going to get a big influx of business would you be more likely to hire people. If you had a handle on where interest rates were headed might you think about getting a loan for new equipment? If you thought the economy was going to improve would you launch a new product line?

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