Ilene Marcus, Author, Managing Annoying People: 7 Proven Tactics To Maximize Team Performance
How can leadership be a better job? As a boss, all eyes are on us whether we like it or not. Our key responsibility is to embody the soul of our company’s efforts; to display the values and commitment of our brand proposition. That’s our job no matter what is going on in our head, our personal life, or with our feelings. When we are distracted, reactions become visceral. Acting on instinct is usually primal. If you can’t identify the emotion, especially in a business setting, your expressions signal your customers, funders, board, and team. What do they signal? That’s the billion-dollar question. What do your reactions convey to those you are leading?