Why it’s Difficult to Build a Culture of Accountability

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Marlene Chism, Author, No-Drama Leadership: How Enlightened Leaders Transform Culture in the Workplace

A CEO once told me during a coaching session to discuss unusually high turnover, “We have a high accountability culture and some people just don’t like being held accountable.” One reason accountability does not work is because accountability can be used improperly: as a tool for punishment rather than a means of measuring results. 

Are Your Expectations Clear?

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Cornelia Gamlem and Barbara Mitchell, Authors, The Essential Workplace Conflict Handbook

A common dilemma for many CEOs is whether their team members and the firm’s associates are giving them honest feedback or merely telling them what they want to hear. Are major problems being covered up? Are major problems being solved without making the CEO aware that there was a problem? Are major problems being brought to his attention, and if not, why not?

Creating a Culture of Accountability

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Mike Goldman, Author, Performance Breakthrough: The 4 Secrets of Passionate Organizations

One of the big challenges I hear from CEOs all the time is, “I can’t seem to find a way to hold my team accountable”. The leadership team has seemingly productive meetings where they define priorities and assign responsibilities and then nothing gets done. Lack of accountability has a devastating impact on an organization.

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