Why Surgeons need Emotional Intelligence

You might wonder why I am talking to CEO's about Surgones.   Every company has roles that require an increbily high level of IQ and technical skills, but even in those roles, Emotional Intelligence is the differentiator of sucsess.   This article helps expain why your bright and higly analytical people still need Emotional Intelligence in the same way surgeons do. 

A recent Harvard Business Review (HBR) article highlighted a research study in the Journal of Clinical and Social Psychology, that most people think they are self-aware, but in fact, only 10-15% of people actually are. 

That’s a pretty astonishing statistic.

Having Difficult Conversations Isn't Easy

One of the most important things a CEO must do is have skillful difficult conversations – holding people accountable, rolling out change people don’t like, pushing back with the board, and for those of you with teenagers, telling them “no” to something they really, REALLY, want.    I’ve trained and coached many CEO’s, and these are 4 common mistakes that they (and I) make that will trigger other people defensive emotions when having a difficult conversation:

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