Having Difficult Conversations Isn't Easy

One of the most important things a CEO must do is have skillful difficult conversations – holding people accountable, rolling out change people don’t like, pushing back with the board, and for those of you with teenagers, telling them “no” to something they really, REALLY, want.    I’ve trained and coached many CEO’s, and these are 4 common mistakes that they (and I) make that will trigger other people defensive emotions when having a difficult conversation:

Leaders Must Have the “Edge” to Drive Change

Leaders Must Have the “Edge” to Drive Change

This article is the third in the “All Change is Personal” series looking at three traps that leaders need to manage in order to steward their organization through change efforts.  To read the first two articles in the series and learn what Trap’s #1 and #2 are, click here:

Trap #3:  Lacking Sufficient Edge to Get the Job Done

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