the ceo magazine, courageous leadership,
Jeremy Cage, Author, All Dreams on Deck

Far too many companies today are breeding stale ‘senior leaders’.  They work 24/7 behind a desk for years and then, when they’re called upon to implement change or make other important decisions, they lack one of the most important tools to be truly effective.  They lack courage.  It doesn’t matter if you are a genius at analyzing your business, defining objectives, or articulating strategies.  If you don’t consistently exercise your ‘courage muscle’ and demonstrate that courage in front of your peers, your superiors, or those you lead, you will not test your limits, and you will fall short of achieving your full potential. 

One of the biggest mistakes that I made while running my company, Micrel, for 37 years was to hang on to problem employees – those who were extremely functional in producing a lot of high-quality work, but dysfunctional in the way in which they interfaced with others. 

Why is the Dysfunctional Employee So Hard to Spot?

I know many companies feel that if you don't take care of your customer, somebody else will. At Micrel, the semiconductor company that I ran for 37 years, I told my employees that they were number one. One of my strongest beliefs is that if you don't take care of your employees, they are not going to take care of your customers. Authentic service is a cascading concept.



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