With so much of the focus these days being placed on a company’s external messaging, it can be easy to lose focus on your internal communications with employees. The fact is, even excellent ideas don’t amount to much if you can’t communicate the finer points of them to your team.
Here are some tips for effective internal communications.

Be Concise
Nothing tests people’s attention spans like a rambling, long-winded speech. If you’ve got a point to make, communicate it to your team with clear, declarative language, and save the pomp for your memoirs.

It’s a pretty obvious fact. When you are in a personal relationship each party has something to gain when things go well. Each party also has something to lose when it all goes south. We all have relationships with customers but what happens if you are your customer’s customer? Think about it. You provide goods or services to them and they provide something to you. I actually have that kind of relationship with a number of customers and it is interesting that these relationships move to a very different level quickly.

For a long time people have told me they thought I was a really good leader. I accepted that graciously but frankly I never sat down and really analyzed what I was doing. Like many entrepreneurs, I do things by gut instinct- hire people, make capital buying decisions, try new product introductions and much more. That does not mean that I am reckless. I conduct the research and consult experts however much of what I do as the leader of my company I do because it feels right. All of this worked well for me until I was trying to help others in my organization develop their leadership skills.

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