emotional intelligence coaching

There is one thing you need to understand to be a great coach: Emotions drive behavior. Sounds obvious, but many leaders and coaches I work with don’t understand this. Most people try to coach, lead, influence (and parent) behaviors.  As a new leader and coach early in my career, I too was focused on coaching behaviors.

A recent Harvard Business Review (HBR) article highlighted a research study in the Journal of Clinical and Social Psychology, that most people think they are self-aware, but in fact, only 10-15% of people actually are. 

That’s a pretty astonishing statistic.

the ceo magazine, emotional intellignece,
Kevin McHugh, President, JKM Management Development

Despite the increased awareness dedicated to emotional intelligence in leadership, many toxic behaviors continue to exist everywhere from the warehouse to the conference room. Why haven’t we seen a big change in the way executives relate to one another? Despite the many books—including Travis Bradberry’s eye-opening Emotional Intelligence 2.0, which found that emotional IQ plummets when it reaches the C-suite—and despite the assessments and seminars, leaders still lean toward old habits. In board rooms across America, leaders openly berate, embarrass and publicly criticize subordinates. In toxic work cultures, passive aggressiveness is the rule, not the exception.

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