Welcome to the “Feelings Economy”.

You’ve been living in it for some time now: a world where our work and home lives are driven by feelings, not intellect. 

What makes this so? According to brain science, it is the emotional side of the brain—not the rational, logical one—that tells us what is true. In other words, people feel before they think. But the emotional brain not only tells us what is true—it tells us what to do. People make decisions for emotional reasons, then justify them with rational reasons.

the ceo magazine, employee engagement,
Karin Hurt and David Dye, Co-authors, Winning Well

Have you ever witnessed the exuberant celebration during an employee-recognition event when a name is called and the whole audience seems to scream, “Yes!”? People rise to their feet. It’s high fives the whole way back from the stage. There’s a certain magic that fills the room when the right person, is recognized for the right reasons, in the right way.

Is your organization stuck in the Engagement Paradox?

Time and again, we see that the more leaders try to manage engagement, the more disengaged their employees actually become.

So what causes this paradox?

It’s not that employees don’t want to be engaged; many are committed and loyal workers who come in early, stay late, and try hard in-between. But in today’s Era of Exhaustion, they are simply struggling to make it to the weekend. Employees are engaged, but they are also exhausted.

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