It’s that time of year. There are holiday open houses, luncheon get-togethers and company parties. While retail operations are in full swing many service businesses like mine find that this is a difficult time of year when it comes to productivity. There are lots of reasons. Customers are trying to get ready for the holidays or wrap up the year so many projects get stalled. They are also reluctant to start new projects. Employees are busy trying to attend family holiday events or prepare for visits. Some are trying to get in vacation time before they lose it.