the ceo magazine, motivation,

In 2016, Wells Fargo fired more than 5,000 employees who learned the hard way that carrots don’t work—at least not in the long run. Decision-makers tied a substantial piece of these employees’ compensation to steep sales targets and made reaching them a condition of continued employment. They saw movement, if not true motivation. Even when launched with the best of intentions—which the leaders at Wells Fargo did not display—evidence shows that carrots-as-motivators ultimately fail. Incentives designed to spur workers to do their best can push them to engage in unethical behavior—to do their worst. 

the ceo magazine, decision making,

           When leaders continually and constantly grapple with tough questions and develop a list of standards that serves as more than a pretty poster, their beliefs serve as the bedrock of the organization’s strategy and provide guidelines about how and what to change. When beliefs veer from espoused values and create a dysfunctional or confusing set of standards, the opposite occurs; and people start to behave in ways that hurt the organization.

(Note: This month’s entry is inspired by the current controversy surrounding NBC news anchor Brian Williams and his purposeful reporting of inaccurate information.  Several references will be made to that ongoing event in order to draw parallels that can be used as perspective for professionals in the business world). 

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