The prediction is clear: The U.S. presidential campaign is one of the nastiest and divisive in history. Both political parties are working overtime to convince us the opposition is not only bad for the country, but they are immoral people, too.

While most workplaces are safe havens from political discussions, the effect of the high-volume bombardment of toxic “we-them” and “us-they” rhetoric can ooze into daily work. The mind-numbing result: If people don’t think like me they must be stupid. (Or at a minimum, I shouldn’t trust them.)

It’s painful: While every leader knows their organization will only win when the workforce is energized, few know how to accomplish this. With over 20 years of supporting leaders in major multinational companies, we’ve observed 3 common mistakes – and identified the steps essential to transforming the behaviors within an organization.

Managers hear questions every day.  Some serious; some trivial.  “Are the merger rumors true?” “How much is our budget being cut?”  “Can we extend our deadline a couple of days?”  “Is our team going to have to work over the weekend?”

But the ONE question that you have to answer correctly every single time is this:  “What are you working on?”

It’s particularly crucial that you give the answer right when responding to your own boss. But your reputation can also suffer when you blow that question with your colleagues.

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