Many people today talk about leadership who’ve never led anything more complex than a high school marching band.  They offer this or that principle as if proven under fire when, in fact, their experience has been limited to launching missiles in a game of Battleship.

But that’s not to say that you can’t learn from these neophytes or even failed leaders. On the contrary. As volunteers or especially as victims in their experiments, you often have a front-row seat to observe their inappropriate actions and inactions. You learn not to repeat their leadership lapses:

Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she “wished” it had been last week when she and her husband were headed out of town for the football game. 

When I ordered in pizza for everyone’s lunch to celebrate a staff anniversary, she had “hoped” for barbecue.

Jim Alampi

The single most critical leadership skill in growing companies is delegation. The absence of this skill in the CEO or at the executive team level causes more companies to get “stuck” than any other behavior. In a startup, being a hands-on executive is a useful characteristic, but once the number of people in a company grows, organizational complexity grows too. In order to take your company to the next level of growth, you must become a skillful delegator. 

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