Dr. Robin L. Pinkley, Professor, Management and Organizations, Cox School of Business at SMU

Whether professional negotiator or novice, you negotiate when you rise in the morning until you sleep at night, over everything from carpool duty with your spouse to managing relations with external vendors.  Shifting organizational forms, unprecedented economic pressures, and the need to juggle many roles simultaneously suggest the need to negotiate effectively and efficiently in all aspects of your life. So the question isn’t whether you’ll negotiate today, but how well?

Ray Zinn, Author, Tough Things First, Lessons On Management, Leadership and Entrepreneurialism from Silicon Valley’s Longest Serving CEO

The longest afternoon you will spend is at a four-way stop in a small Southern town. Shared Southern politeness will cause everyone at the intersection to insist the other three people go first.

This is a failed negotiation.