A recent Harvard Business Review (HBR) article highlighted a research study in the Journal of Clinical and Social Psychology, that most people think they are self-aware, but in fact, only 10-15% of people actually are. 

That’s a pretty astonishing statistic.

the ceo magazine, soft skills,
Andy Lothian, CEO, Insights Learning and Development

According to today’s business experts, the less tangible qualities of ‘soft skills’ do not make them less important. In a recent article Seth Godin argues the term ‘soft’ makes it easy for “us to move onto something seemingly more urgent.” He suggests we call them ‘real skills’, not ‘soft’.

In fact, ‘soft skills’ have been proven to be tied directly to hard business results. In 2013, a study by Korn Ferry confirmed the “direct relationship between leader self-awareness and organizational financial performance” through an intensive multi-year study. Similarly, a 2010 study found that bullying, “results-at-all-costs’ executives actually diminish the bottom-line.

the ceo magazine, emotional intellignece,
Kevin McHugh, President, JKM Management Development

Despite the increased awareness dedicated to emotional intelligence in leadership, many toxic behaviors continue to exist everywhere from the warehouse to the conference room. Why haven’t we seen a big change in the way executives relate to one another? Despite the many books—including Travis Bradberry’s eye-opening Emotional Intelligence 2.0, which found that emotional IQ plummets when it reaches the C-suite—and despite the assessments and seminars, leaders still lean toward old habits. In board rooms across America, leaders openly berate, embarrass and publicly criticize subordinates. In toxic work cultures, passive aggressiveness is the rule, not the exception.



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