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Is Your Communication Direct---Or Downright Damaging?

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Dianna Booher |
Small Business - Self Governance - Entrepreneurship - Leadership - Management - Sales |
Tue, 03/05/2019 - 02:58

Leaders like to think they know when and how to be direct. They should. Direct communication is good. Damaging communication, on the other hand, can destroy a relationship, partnership, sale, or reputation forever.

Why does one listener consider a comment “over-the-top” disrespectful, while another listener interprets the same remark as just “firm,” straightforward, even prudent? Why does one media outlet report a politician’s statement as a huge blunder, while another outlet reports the same comment as appropriate and even justified?

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From the Top Down

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Guest Blogger |
Sales - Marketing |
Wed, 10/03/2018 - 23:52

Martyn R. Lewis, Author, How Customers Buy…& Why They Don’t.

As Peter Drucker so notably stated, “The purpose of business is to create a customer”. Drucker went on to tackle the notion that to provide a return to shareholders is akin to breathing for the human body. Just as you must breathe to live, so must a business make a profit and a return to its shareholders. But just as the purpose of life is more than breathing, the purpose of business he argues, is more than making money. The purpose is to create a customer, because what do you have without a customer? You might have a fine research center or a noble philanthropic organization, but you don’t have a business.

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8 Tips to Increase the ROI of Your Staff Meetings

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Dianna Booher |
Strategy - Small Business - Entrepreneurship - Leadership - Management - Sales |
Sat, 09/22/2018 - 00:44

The COO of my consulting firm years ago used to start staff meetings with 5-15 minutes of small talk. Although he intended to promote socializing, the adverse consequences were late-arrivers, difficulty in focusing on serious discussion at the start of the meeting, and low energy throughout the remainder of the meeting.

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Sales Productivity Is a Journey, Not a Destination

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Guest Blogger |
Sales |
Wed, 09/05/2018 - 21:27

Mark Welch, Founder, Street Savvy Sales Leadership

I view sales productivity as a journey, and a never-ending one at that, because there are always new ideas emerging, changes in the market and advances in technology that can help boost results. (Just think about what LinkedIn and other such platforms have done over the last few years, for example. They have turned the networking and recruitment market on its head.)

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6 Measures of Emotional Maturity as a Leader

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Dianna Booher |
Small Business - Entrepreneurship - Leadership - Management - Sales |
Mon, 07/23/2018 - 23:28

On the good days as leader, you feel like a winning coach at the Super Bowl. On the bad days, you feel as though you’re skiing just a few feet ahead of an avalanche. Most days fall somewhere in between.

To increase your chances of more good days than bad, check your leadership aptitudes and attitudes:

Are You Emotionally “UP” As a Leader?

Show UP as a Leader

For many decades, the citizenry has consistently given Congress the lowest ratings of the three branches of government. The reasons for such low ratings: