the ceo magazine, strategy
Rick Norris

My uncle Wayne raced Indian motorcycles in the 1930s.  One of his projects was refurbishing a 1936 Indian Scout, though his sons Wayne and Bart ultimately completed the project. To do so, they had to take inventory of the bike and plan the tasks of obtaining the parts and executing the labor.  The end result purred.  However, now built, where was the bike going to take them?

In my experience, small and medium-sized businesses approach their enterprises the same way Wayne and Bart approached their hobby.  They look within their businesses and try to fix what’s wrong in order to get it running smoothly. 

Jerry W. Thomas, CEO, Decision Analyst Inc. 

You are not feeling well, so you visit your friendly family doctor. He puts you in a new, electronic scanner and generates 28 trillion measurements of your temperature all over the surface of your body. He then saves all of these big-data measurements and, using advanced statistical algorithms and supercomputers, announces that your temperature is 98.6 degrees Fahrenheit. What a relief! Big data to the rescue.

The Bandwagon

Johnny Manziel, the 22nd pick in this year’s draft, went where no college player has gone before. Not in 78 years. The NFL draft started in 1936.  Let’s do the Math. Well, math is not really my thing so let’s do the estimating thing. Roughly 12,000 football players have played in the NFL. And no one went where Johnny Football dared to go. 

You have seen them in nearly every professional setting: those not-so-subtle posters that display visually stimulating photographs complemented by inspiring quotes.  As motivational spins on subliminal messaging, these photos – and a host of other similarly designed gadgets – are meant to encourage perseverance, leadership, teamwork, customer service, and other productive behaviors.

the ceo magazine, business management

Study after study puts the failure rate of mergers and acquisitions between 70% and 90%.  Even when they don’t fail outright, they too often fail to delight. What steps can leaders take to make sure they don’t join the ranks of disappointing statistics?  It all starts with communication—before, during, and after the deal:

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