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Dianna Booher

Dianna Booher works with organizations to improve their productivity through clear communication and with individuals to increase their impact by a stronger executive presence.

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Introducing Your Next Speaker--Rough, Ruinous, or Rousing?

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Dianna Booher |
Editors - Strategy - Small Business - Self Governance - Finance - Entrepreneurship - Leadership - Management |
Tue, 06/20/2017 - 01:30

As CEO, you’re frequently called on to introduce someone—a celebrity for your big client event of the year, an industry guru for your management meeting, a politician for a community gathering. Whatever the occasion, you never want to be that person who disappoints the speaker, confuses the crowd, and embarrasses yourself.

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Are You A Smart Manager or A Wise Leader?

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Dianna Booher |
Entrepreneurship - Leadership - Management |
Sat, 05/20/2017 - 02:14

Pop quiz here:

Do you sometimes second-guess yourself about decisions until opportunities pass?
Do colleagues and clients frequently seek your opinion on their big decisions?
Do you often get feedback on the quality of your contributions in meetings?
Do those meeting ideas produce the results you intend?

Like artists, wise leaders analyze and focus on a situation or problem. Then they decide and act. And even then, as theologian and author Oswald Chambers put it: “It’s never wise to be cocksure.”

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6 Communication Blunders Leaders Make -- And How to Avoid Them

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Dianna Booher |
Self Governance - Leadership |
Wed, 04/19/2017 - 08:11

The essence of leadership is communication: to cast a vision, to inspire, to collaborate on strategy, and to engage followers in accomplishing a mission. But let’s face it: Many leaders fall flat on their face when it comes to communication.

The only thing that keeps the organization afloat and followers on target are those second-in-command people “picking up the slack” and translating for those leaders who struggle as communicators.

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Are You Unintentionally Cutting Off Customer Communication?

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Dianna Booher |
Strategy - Entrepreneurship - Sales - Marketing |
Sat, 03/18/2017 - 03:39

Forget all the blather about how companies love their customers. It’s just talk. I’m convinced that 90 out of 100 organizations simply tolerate customers. Their customers represent only a means to profit, and that message comes through loud and clear to those callers all too often.

Five recent examples from my own experience illustrate the point all too well:

Auto-Responders That Fail to Address My Issue

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How Leaders Use Fear to Excel as Public Speakers

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Dianna Booher |
Self Governance - Entrepreneurship - Leadership - Sales |
Thu, 02/16/2017 - 23:55

If you’re a leader, a healthy dose of fear can be a good thing. In fact, if fear doesn’t push you to take a risk, to up your game, to push to top performance, you may hit rock bottom in your career. That’s especially true if you’re plan to speak before large groups of employees, customers, or colleagues.

Speaking can be a high-stakes proposition in the age of Periscope, Instagram, and live Facebook or Twitter feeds out to the world. Audience members do not take kindly to an unprepared rambler wasting their time on irrelevant topics.