Ray Zinn

Raymond D. “Ray” Zinn is an inventor, entrepreneur, and the longest serving CEO of a publicly traded company in Silicon Valley. Zinn is known best for conceptualizing and in effect inventing the Wafer Stepper, and for co-founding semiconductor company Micrel, which provides essential components for smartphones, consumer electronics and enterprise networks.

Silicon Valley’s aura is unique. Try though they might, other localities have yet to replicate it and likely never will.

In The Valley where I helped drive the semiconductor industry, we thrive on doing, and every vector of activity is based on doing things big. Nobody in the Silicon Valley technology world dreams of starting anything less than a global business. A good starting point for us is a million customers or users. Changing the world is considered the norm. In a word, Silicon Valley’s culture is geared to the exceptional.

One of the biggest mistakes that I made while running my company, Micrel, for 37 years was to hang on to problem employees – those who were extremely functional in producing a lot of high-quality work, but dysfunctional in the way in which they interfaced with others. 

Why is the Dysfunctional Employee So Hard to Spot?

I know many companies feel that if you don't take care of your customer, somebody else will. At Micrel, the semiconductor company that I ran for 37 years, I told my employees that they were number one. One of my strongest beliefs is that if you don't take care of your employees, they are not going to take care of your customers. Authentic service is a cascading concept.

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