Formulate, articulate, communicate, cajole, and inspire individuals and teams to collaborate to create a future that becomes your legacy.

Harnessing the Power of Cognitive Diversity on an Executive Team

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the ceo magazine, leadership,
Kim Christfort, National Managing Director, The Deloitte Greenhouse™ Experience team

In a time of accelerating change, increasing disruption, and heightened uncertainty, success demands unprecedented levels of resilience and flexibility from executives.  CEOs in particular must strike a dynamic balance between seemingly paradoxical priorities - embracing risk while mitigating it, exploring new, untested, business models while executing efficiently on the existing ones, capitalizing on proprietary expertise while challenging established orthodoxies, and of course driving short term yields while fueling long term opportunities [i].  It takes real mental and emotional energy to maintain these tensions as an individual.  But the challenge of leading a truly associative organization, one that can operate effectively while sustaining unresolved tensions, is best met by CEOs that can harness the diverse strengths inherent in their leadership team.

Leadership Lessons from John McCain

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the ceo magazine, leadership,

Why do some people conquer the dragon, but others succumb to it? Why can some overcome adversity when it devastates others? I wanted to know the answer, so in 1995, I decided to study heroes, people who had overcome significant adversity and emerged healthy and hardy—people who had taken care of others while they coped with their own hardships.

Improving Customer Service Skills: How executives can be of great help

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the ceo magazine, customer service,
Mostafa Sayyadi, Author, Leading Between the Lines

Executives today are focusing on customer and employee relationship management. Executives today are also focused on strategic management decision making due to the hypercompetitive global environment and the public and private sector evaluation and opinion. Public organizations are attempting to function as private profit-wise while public companies have the Wall Street analysts continuously evaluating their every strategic move.

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