All activities in support of formulating and communicating the value of the firm's offering to the target market in support of current and future sales.

Scott McKain

The more I research it, the more obvious it becomes. Bad businesses – regardless of the industry or size, from Wall Street to Main Street – do not have customers who are raving fans. How do you connect with customers in a profound manner, regardless of the size of your business? You have to create distinction in your marketplace.

Paul Jarrett

I know a nice guy who owned a small beverage company. When I asked him about his company, he would ramble for 10 minutes and end up summarizing his company by saying it “provided the correct beverages based on its users’ location... like a geolocation app for beverages”. What he should have said is “We’re a beverage company focused on getting the right flavors to the right audience based on where they live in the U.S.”

Jodi Pliszka

Having spent three months on location in California filming ABC’S AMERICAN INVENTOR TV SHOW, as a Top Finalist, I learned that finding the words to present your ideas in a concise, exact, dynamic fashion is crucial for all business owners. It is best if you have a story behind your product, since that is what will draw in your audience best.

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