the ceo magazine, change management,
Dr. Alan Zimmerman, Author, The Payoff Principle: Discover the 3 Secrets for Getting What You Want out of Life and Work

As a leader, you've got to bring your people through one change after another. It's almost a part of your job description. And yet, you may have never received any training in how to do that.

We’ve heard the quote: “When eating an elephant take one bite at a time.” This simple, yet profound, idea is credited to U.S. Army General Creighton Williams Abrams, Jr., who commanded military operations in the Vietnam War and later served as Chief of Staff of the U.S. Army. Now that was a man who understood what it takes to execute with focus in a complex, ambiguous environment.

That is exactly what organizational transformation is: complex and ambiguous

People don’t remember things just because you told them it was important to remember. Even if they remember, they won’t change their behavior just because they were told it is the right and best thing to do. The most inefficient way of teaching is telling. In order for people to learn, they have to be emotionally engaged in the topic. This post shares what doesn't work as well as tips for what does.

Two ways of learning that don’t work well

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