At some point in your career, you’re going to find yourself leading a team, department, division, or organization where you’re working with an employee who irritates you. Sometimes you know why. Often you don’t.

the ceo magazine, leadership,
Bill Bartlett, THE SALES COACH’S PLAYBOOK:  Breaking The Performance Code

During my twenty-two years as a training/development consultant and executive coach, I have interacted with thousands of CEOs who represent businesses that are diverse both in size and function. Most are quite adept at getting the job done as they define it, however, they seem to focus on just one aspect of leadership.

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