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Spotlight on execution: What it really takes to get transformation done

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Tracy Benson |
Strategy - Leadership - Management |
Thu, 07/30/2015 - 20:55

Peter Senge nailed it in his seminal book, The Fifth Discipline: The Art and Practice of the Learning Organization (1990), when he pointed out that the gravity of the status quo is overwhelmingly more powerful than the drive to change.

We have seen leaders and teams get excited about and articulate a future state, and some even develop complex plans. However, many of these plans fall by the wayside or are only half-heartedly deployed to disappointing outcomes. What’s missing?

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Collaboration vs Consensus: You can’t always get what you want

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Craig Ross |
Strategy - Leadership - Management |
Thu, 07/30/2015 - 20:33

By Craig W. Ross

A common misconception is that consensus is needed among team members to drive high performance. The Rolling Stones were on to something when they sang, “you can’t always get what you want.” But I’ve found that focusing on team collaboration, rather than consensus, helps companies actually get what they need.

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Why a Pyrrhic victory is a great way to lose a customer for life

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John Myrna |
Strategy - Management |
Tue, 06/30/2015 - 00:15

Companies don’t grow by making a sale. They grow by attracting and retaining customers, which sometimes requires losing a battle to win the war.

I was in Atlanta to support a family member who required significant surgery and had selected the doctors at Emory’s Winship Cancer Institute for the procedures. The Atlanta location made sense, even though it was over an hour away from her home, or two and a half hours in rush hour traffic, assuming there wasn’t a major crash on the Atlanta beltway.

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Are you working to retain the wrong talent?

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Craig Ross |
Strategy - Leadership - Management |
Fri, 06/26/2015 - 02:00

By Craig W. Ross

Leaders often find themselves in a "war for talent." They are tasked with acquiring talent, developing their staff and retaining the talent they already have. But, when it comes to retaining and developing talent, perhaps it is important to assess where you have been spending most of your time. Take the following hypothetical situation, which may sound all too familiar:

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How to Successfully Select Strategic Partners

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Marc Spector |
Strategy - Leadership - Management |
Thu, 06/25/2015 - 20:10

In the new knowledge economy, the intangibles of connectivity, expertise and relationships can be just as valuable as tangible assets. In such an economy, forward looking CEOs should consider strategic partnerships, which create those intangible asssets, as a great tool for creating sustainable, competitive advantages.
However, it has to be the right strategic partnership, and there’s both a method and an art to finding the right partner. I’ll outline four areas that I think are helpful in finding the right partner for your enterprise:
• A defined business goal