For the past thirty years, John Guaspari has helped leaders take on the challenge of being more effective at attending to Employee Engagement and the rest of the so-called Intangibles.  His newest book is Otherwise Engaged: How Leaders Can Get a Firmer Grip on Employee Engagement and Other Key Intangibles (If, That is, It Were Possible to Grip Something That's Intangible).  Follow his blog--Musings--at his website: www.johnguaspari.com