The people part of business operations.

the ceo magazine, managing employees,
Russ Riendeau, PhD, Partner, Jobplex

Labor markets are as tight. Talent wars are in full regalia and you’re top employee just gave you the “Hey, boss, can I talk to you for a minute” request, as they lean in your office, holding themselves by one hand behind your door frame. You know what’s coming: They are resigning.

Yep, the person says they have another offer to join a different company. All the standard clichés, reasons and accolades for you and organization are delivered, but, in the end “...it’s time I leave here” is the final appeal.

the ceo magazine, mission statement,
Gary Morton, Author, Commanding Excellence: Inspiring Purpose, Passion, and Ingenuity through Leadership That Matters

Inspiring human beings to achieve the truly extraordinary requires something more than a mission statement. Well-constructed mission statements define the field of play, what the organization does on those fields, and what is unique about the organization’s approach; but they are typically too complex and lengthy to become a rally cry. Two organizations that accomplished what experts in their fields thought impossible exhibited a rally-cry-like internal ethos centered on an absolutely clear organizational purpose.  Task Force 4-68 (TF 4-68) that won an unprecedented nine of nine force-on-force engagements at the US Army’s grueling National Training Center (NTC) and device maker Stryker that grew earnings at a consistent pace of 20 percent or more for 28 consecutive years had simple, three-word goals that expressed their ultimate expectations. These goals communicated a defining commitment that went beyond a mission statement or even a mission statement on steroids. 

As CEO, you’re frequently called on to introduce someone—a celebrity for your big client event of the year, an industry guru for your management meeting, a politician for a community gathering.  Whatever the occasion, you never want to be that person who disappoints the speaker, confuses the crowd, and embarrasses yourself.

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