The people part of business operations.

Making Tough Calls and Complex Decisions As A Leader

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the ceo magazine, decision making,
Karyn Schoenbart, CEO, The NPD Group

As a leader, it’s critical to make important decisions in a timely manner. You will never have all the data, complete consensus, or a crystal ball. You just need to make the best decision you can with the information you have at the time. However, having a process for making complex decisions can help.

How To Manage Staff After An Acquisition

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the ceo magazine, acquisition,
Ludovic Gaudé, CEO, intive

Oh acquisitions. ‘Tis the time for new partnerships, company growth - and yes, employee stress and uncertainty. Acquisitions often ignite organizational restructuring and the implementation of unfamiliar processes. And in many cases, it’s not uncommon for staff on both sides of the table to feel as if their workplaces have spiraled out control - like a typhoon has just landed, if you will.

How to Give Your Customers What They Want

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the ceo magazine, customer focus,

In September 2017, Ikea, the Swedish home goods retailer, gave their customers what they wanted when they acquired TaskRabbit, a company that sends tool-wielding workers to rescue customers from the frustration of build-it-yourself furniture kits. TaskRabbit continues to operate independently of the acquiring company, using online marketing to connect 60,000 freelance “taskers” with people who need help, thereby making Ikea’s customers’ lives easier.

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