In September chief executive Jeff Smisek, and two senior officials of United Airlines stepped down in response to a federal investigation into whether the airline had traded favors with the chairman of the Port Authority of New York and New Jersey. The scandal involved United agreeing to reinstate money-losing flights to the airport nearest the weekend home of the authority’s chairman, David Samson, in return for improvements the airline wanted at Newark Liberty International Airport, where it is the biggest carrier.

the ceo magazine, leadership,
Arthur R. McFerrin, Author, The Executioner: Implementing Intangible, Elusive Success Principles

Despite the depth of talent one might possess, very few CEOs know much of what the high performance, intangible and non-urgent duties of a CEO actually are.  As a 40+ year CEO I can assure you that I didn’t know what my duties were the first 28 years in my own business.  After 25 years as a true entrepreneur I became very wealthy, but struggled with the businesses as my growth began to slow. Even though I had been searching diligently for my entire career, I didn’t understand the most effective, intangible duties of a CEO.

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