the ceo magazine, business growth,

We most often use the term “one hit wonder” to describe music performers who have had a single success. Sometimes these one-hit wonders produced novelty songs such as Jeannie C. Riley’s 1968 number-one hit “Harper Valley PTA.” In spite of the song gracing the charts in the 60s, hardly anyone today would admit to thinking the hit represented true quality. And since Ms. Riley never produced another top-seller, we can also agree she didn’t offer consistency.

the ceo magazine, customer service,
Chip R. Bell

Walk into Sewell Lexus in Dallas, Texas.  A huge overhead light shaped like an upside-down diamond…bathes the bone-colored tile of the showroom in a soft glow. Offices are done in rich mahogany paneling. Large plants are everywhere, plus colorful fresh flowers. The sitting area has overstuffed leather couches centered on a rich oriental rug.  If this were a home it would be in Architectural Digest! You realize you are in a classy place when you are warmly greeted by everyone like you are guest in their home, not like easy prey for salespeople in search of a kill.  

the ceo magazine, employee management,
Dean Niewolny, CEO, Halftime Institute

Helping Your People Finish Well

The first few waves of Baby Boomers have left the building, and they have taken their decades of experience, their strong relationships and their cool heads with them. Soon, the GenXers will head for whatever is next for them as well. How will this outflow of talent affect your business? And, is it possible to stop it and make your organization stronger while still keeping this group happy and productive?

the ceo magazine, negotiation,
Ruth Saunders, Author, Marketing in the Boardroom: Winning the Hearts and Minds of the Board

Introduction

An unfortunate but familiar scenario frequently plays out.

A team comes up with a breakthrough idea that could not only drive short term growth but also ensure long-term financial stability. But once in the boardroom it all falls apart, with members exposing cracks in the investment strategy where outcomes have not been clearly outlined or supported with adequate financial projections or relevant data. Defeat hangs heavy in the room, offset with blank stares and the demand to re-write plans.

the ceo magazine, leadership qualities,

There is no one alive who is more youer than you. – Dr. Suess

Authentic leadership is the buzz right now. And thank goodness. Who would argue with the value of having employees being truer to themselves. Indeed, at the core of the authenticity movement is the belief that people already possess a brilliance; and by bringing out their greater strengths the business and the person benefit. That’s powerful for enabling your team to deliver big outcomes.

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