Paul Roehrig, VP & Global Managing Director, Center for The Future of Work, Cognizant Technology Solutions

Countless apps now make our lives more convenient and fun, but – let’s be honest – they haven’t really improved the more important elements of our lives, like how we bank, stay healthy, insure our families, educate our children.

But this is changing. Digital technologies – including AI, algorithms, bots, smart devices and big data – are beginning to impact not only things that are fun, but also work that matters. This includes game-changing productivity improvements that compress weeks-long processes into a blink, customize services that morph as we do, lead to more accurate diagnoses and predictions – the list goes on.