Great Leadership Approach to Conflict Management Includes Three Principles

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the ceo magazine, conflict management,
Chris Schafer & Brent Carter, Authors, Intrepid Professionals: How Principles from the Military Mindset Build Extraordinary Leaders, Teams, and Businesses

In a world where adaptation to chaos is a consistent requirement, leaders need an intrepid mindset - a mode of seeing, thinking, and acting that is hyper-vigilant. There are few challenging areas that need intrepid mindsets more than conflict management.  The greatest business leaders we have observed leverage three principles that drive success in conflict management: intention, intelligence gathering, and creating a space for collaboration. This doesn’t necessarily mean jumping into an argument and throat punching a bully—okay, sometimes that is required, but not always. Instead, it means to engage in the reality of the conflict, to examine why the conflict exists, and to search out any overlooked context that could help resolve the conflict.

Are You Benefiting from Open-Minded Conversations?

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the ceo magazine. communication,
Ann Van Eron, Author, OASIS Conversations: Leading with an Open Mindset to Maximize Potential

I often see teams and organizations stalled because people are not speaking to one another. Sometimes they really don’t say anything and other times they speak in a guarded fashion that does not bring about innovation or real results.  

Turning Conflict into Commerce: How to Transform the Way Relationships Are Managed

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the ceo magazine, dispute resolution,
Noah Hanft, CEO & President, The CPR Institute

It’s a familiar refrain. Those of us who have been practicing law for a while have seen it many times. A successful company – maybe a start-up or perhaps a competitor – finds itself courted by a potential partner for a merger, acquisition or joint venture. And in those early heady days of courtship, both parties, naturally, focus on all the good stuff such as profits, press and growth, rather than what could go wrong. When a disagreement occurs, as so often happens, resolving it means painful, expensive litigation or, at the least, messy settlement negotiations. Often the fight gets ugly, cooler heads don’t prevail and the relationship ends.

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