The people part of business operations.

the ceo magazine, customer focus,

In September 2017, Ikea, the Swedish home goods retailer, gave their customers what they wanted when they acquired TaskRabbit, a company that sends tool-wielding workers to rescue customers from the frustration of build-it-yourself furniture kits. TaskRabbit continues to operate independently of the acquiring company, using online marketing to connect 60,000 freelance “taskers” with people who need help, thereby making Ikea’s customers’ lives easier.

the ceo magazine, emotional intelligence,
Barry Kaplan and Jeff Manchester, Authors, The Power of Vulnerability

Embracing authenticity is a new paradigm for corporate culture. Authenticity hasn’t been a focus for organizations. Most leaders haven’t known that this is the gateway to unleashing the true power of their organization.

the ceo magazine, organizational culture,
Mostafa Sayyadi, Author, Transformational Leadership: How To Prosper as a Leader In Today's Hypercompetitive Environment

Today‘s global business environments involve a high level of uncertainty and organizations will increasingly need more and better executives to manage them. Some executives may be more innovative and creative but some type of management is necessary to lead a global organization.

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