the ceo magazine, leadership

When senior leaders consistently make good decisions, little else matters; when they make bad decisions, nothing else matters. Effective decision-making stands at the center of executive leadership and organizational success. As leaders climb the ladder to top positions, others call on them regularly to solve problems and occasionally to make decisions. At the top, these two critical functions define most of a leader’s day—the crucibles of destiny—the leader’s and the organization’s. Each time leaders engage in either, they stand at a pivot—a turning point that will take the company in directions that will contribute to success or demise.

the ceo magazine, leadership

Today leaders are largely defined by two characteristics: an aptitude for making hard decisions; for reading situations and demonstrating credible judgment whilst amplifying certainty, and secondly, an ability to influence others; to persuade, to inspire and to shift hearts and minds.

Both of these characteristics are informed by a leader’s capacity for insight, their understanding of what drives human behavior.

There is a saying that it takes a village to raise a child. When I competed in horse shows at the national level, I can say that it took a village of people to get one horse and rider into the ring. My mom was not a horse expert. She did not ride; she did not clean tack or stalls. Her value was in being the safety pin lady. She hid safety pins all over her that I could use at a moment’s notice. Big pins, little pins, you have no idea how many safety pins it took to get one person into the show ring.

 

Across the corporate world these days, many companies have the walls of their respective locations plastered with various positive statements regarding how upstanding their values are, that their employees matter, etc.  In particular, many companies now claim to have an “Open Door” policy when it comes to issue resolution and/or the presentation of ideas.  However, in many cases this policy truly exists on a superficial level only, with the sad truth being that these so-called “empowering” programs are merely an exercise of smoke & mirrors to make operations appear better to the outside

Cat seeing himself as a lion in a mirror

One of the “realities” I’ve discovered through the years of business ownership, consulting and speaking, is that the customer or client rarely sees you as YOU see you. This is known as Perceptual Reality. In his book Magical Worlds of the Wizard of Ads, Roy H. Williams defines Perceptual Reality as our imagination. We spend a great deal of time there, and while there we create ideas and perceptions of ourselves that simply are not true or real.

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